Once the returned item is received, a gift certificate will be mailed to you. If you need to exchange it for the same item, send us an email at the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. We only replace items if they are defective or damaged. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. If you’ve done all of this and you still have not received your refund yet, please contact us at items (only if applicable): There is often some processing time before a refund is posted.
Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. Late or missing refunds (only if applicable): If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
#MIKU EXPO NENDOROID VERIFICATION#
In the possible event of a customer being unable to make the collection due to personal reasons, TOG - Toy or Game will reserve all rights to amend the reservation period wherever necessary for the customer.Ĭustomers are required to bring along their preorder receipt or order confirmation email to our outlets while collecting the preorder, for verification purposes. Customers are required to collect their preorders within 7 days, starting from the date of notification from us or our staff.Īfter 7 days have passed, your preorder will be cancelled without any prior notice and refunds will not be issued.
Preordered products that have been released will be reserved up to 7 days. Payments made for preorders are non-refundable/non-transferrable. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. Please note that you only can exchange for the same product and not another product of different price value. It must also be in the ORIGINAL PACKAGING and the receipt must be issued back to us.
To be eligible for an exchange, your item must be UNUSED and in the same condition that you received it. We, cannot, however, offer refunds for your purchase. If 7 days have gone by since your purchase, unfortunately we can’t offer you an exchange. U.S.Before purchasing any item at our outlets, our staff will allow you to inspect your item for any damages or equivalents before making a purchase for it.
#MIKU EXPO NENDOROID PLUS#
Standard: Premium Plus + Ultimate Fan Account We are offering discounted shipping rates for a limited time! Shipping Method
Orders containing multiple products may be shipped out in separate packages.If your pre-order is delayed, you will be notified via email by the end of the month. Most Pre-Orders will be delayed by 1-2 months.
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